FAQ
Frequently asked questions
If your question isn't here, get in touch and we'll answer it — and probably add it to this page.
- Is DueCircle really free?
- Yes — completely, and permanently. There is no premium tier, no trial that expires, no feature locked behind a paywall and no card required. Every feature described on this site is free for every user. The site is supported by advertising, which is why you will see ads on these pages and never inside your private group data.
- Does it connect to my bank?
- No. DueCircle never connects to a bank account or card, never holds your money and never moves money on your behalf. Expenses are recorded by you and your group. This is a deliberate design choice rather than a missing feature: it removes an entire category of risk from a product about trust.
- Can it handle more than one currency?
- Yes, from day one. Each amount carries its own currency and is stored in exact minor units, so currencies with zero decimal places (like the Japanese yen) or three (like the Kuwaiti dinar) are handled correctly rather than assumed to be cents. Trip expenses also record the exchange rate used and its source.
- How does settling up work?
- DueCircle calculates a settlement plan that clears everyone's balance in as few payments as possible, then shows exactly which expenses and previous settlements produced each figure. You record the payment yourself — cash, bank transfer, UPI, card, or a method you name — and can attach proof.
- Can everyone in the group see everything?
- Group owners decide. Roles run from owner and admin down to member and view-only, which is useful for a parent, an accountant, or a traveller who is along for the trip but not paying. Notes can be restricted to admins or to named people. Data in one group is never visible from another.
- What happens to my data if I stop using it?
- You can export your data or delete your account at any time. Deleting an account removes your personal data according to our retention policy; groups you created can be transferred to another member first so the rest of the group does not lose their history.
- Do I need to install an app?
- No. DueCircle runs in any modern browser on phone, tablet or desktop, and is built mobile-first. Native mobile apps are planned, but only once the web experience is complete and reliable.
- How accurate are the split calculations?
- Amounts are never stored as decimal numbers, which are the usual source of rounding drift in money software. Every value is an exact whole number of minor units, and every split method is covered by automated tests that verify the shares always sum back to the original amount — including awkward cases like ₹100 across three people.